| 
   
A 
 | 
  
   
Greeting 
 | 
  
   
1.     
  Formal  
2.     
  Informal 
 | 
  
   
-   
  Good morning 
-   
  Good afternoon 
-   
  Good evening 
-   
  How are you
  today? 
-   
  It’s very nice
  to meet you 
-   
  How nice to
  meet you 
-   
  How’s it goin’? 
-   
  What’s new with
  you? 
-   
  What’s
  happening? 
-   
  What’s up? 
 | 
 
| 
   
B 
 | 
  
   
Relax and Chat 
 | 
  
   
1.      
  Typical conversation
  starters 
2.      
  Other questions 
3.      
  Weather 
4.      
  Making comment
  on something present 
5.      
  Opening
  complaint 
6.      
  Asking for a
  small favor 
 | 
  
   
-   
  Excuse me, but
  is anyone sitting here? 
-   
  Forgive me for
  asking, but do you know when the train left? 
-   
  I’m sorry for
  troubling, but could I borrow your umbrella? 
-   
  Have you got
  the time, please? 
-   
  Do you come
  here often? 
-   
  Have you heard
  about …….. ? 
-   
  Lovely day,
  isn’t it? 
-   
  Those are
  lovely rose. 
-   
  Can you believe
  it? The price of …… has gone up again! 
-   
  Could you
  please, watch my suitcase for a moment? 
 | 
 
| 
   
C 
 | 
  
   
By the way that reminds me 
 | 
  
   
Changing the subject in a
  conversation 
 | 
  
   
-    
  Oh, by the way
  ……. 
-    
  That reminds me
  of ….. 
-    
  Speaking about
  …… 
-    
  There is
  something else I meant to say …… 
-    
  I just thought
  of something …… 
 | 
 
| 
   
D 
 | 
  
   
Sorry to interrupt 
 | 
  
   
Interrupting a conversation and then
  returning to the topic 
 | 
  
   
-    
  I’m sorry to
  interrupt … 
-    
  Sorry to break
  in, but …. 
-    
  Sorry, may I
  interrupt you for a moment …. 
-    
  Excuse me …. 
-    
  Pardon me …. 
-    
  Sorry, but did
  I hear you say … 
-    
  Hang on … 
-    
  Hold on … 
-    
  Sorry, but … 
 | 
 
| 
   
E 
 | 
  
   
It was nice talking to you 
 | 
  
   
Bringing a conversation to close 
 | 
  
   
-    
  OK, then … 
-    
  So … 
-    
  Well,  I suppose … 
-    
  Well, anyway … 
-    
   Hope you don’t mind, but … 
-    
  I’ve got to go
  now. 
-    
  I guess I ought
  to get back. 
-    
  I must get back
  to work. 
-    
  I’d better let
  you go. 
-    
  Thanks for your
  time. 
-    
  Once again,
  thank you very much. 
-    
  So, I’ll see
  you soon. 
-    
  See you
  sometime soon, I hope. 
-    
  Look after
  yourself. 
-    
  Take care. 
 | 
 
| 
   
F 
 | 
  
   
Telephone closing 
 | 
  
   
Closing phrases for telephone
  conversation 
 | 
  
   
-    
  Listen, I can’t
  talk now. 
-    
  Someone’s just
  come in. 
-    
  Someone wants
  to speak to me. 
-    
  May I call you back
  later? 
-    
  I’ll have to
  go. 
-    
  Well, thanks
  for calling. 
-    
  Talk to you
  later. 
-    
  Well, it’s been
  good talking to you. 
 | 
 
| 
   
G 
 | 
  
   
Pardon? 
 | 
  
   
Asking for repetition 
 | 
  
   
-    
  I’m sorry I
  didn’t catch the last part 
-    
  Sorry, what did
  you say? 
-    
  Could you
  repeat that, please? 
-    
  Just a minute, say
  that again. 
 | 
 
| 
   
H 
 | 
  
   
Is that clear? 
 | 
  
   
Questions to check whether the other
  understands what you are saying 
 | 
  
   
-    
  OK? / Right? 
-    
  Is that clear? 
-    
  Are you with
  me? 
-    
  Get it? 
-    
  Do you see what
  I mean? 
-    
  Am I making
  sense? 
-    
  Do you
  understand me? 
 | 
 
| 
   
I 
 | 
  
   
In other words 
 | 
  
   
Reformulating what you said 
 | 
  
   
-    
  What I said was
  … 
-    
  Basically, what
  I meant was … 
-    
  In other words
  ... 
-    
  That is to say … 
 | 
 
| 
   
J 
 | 
  
   
Buying time: fillers 
 | 
  
   
Common fillers and hesitation
  devices 
 | 
  
   
-    
  Well, … 
-    
  Umm … / er … 
-    
  Actually … 
-    
  Sort of 
-    
  What I would
  say is … 
-    
  Let’s say … 
-    
  I see what you
  mean 
-    
  Let’s put in
  this way … 
-    
  Hang on 
 | 
 
Some
other expressions can be seen at: Zoltan Dornyei and Sarah Thurrel (1992) Conversation and Dialogues in Action.
Prentice Hall International (UK)
As
handout of English for Nutrition Study Program, written by Nafisah Endahati,
M.Hum.
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